|
Do any of you
get endless unsolicited faxes at your home or office?
I'll bet you do, and I'll also bet the majority come from a local
company called "It's The Fax."
This company operates without any sense of personal privacy rights.
They obviously buy fax lists from other sources. They are NOT an
OPT-IN operation. I have never received a form asking me if I'd
like to be on their list for faxes. Unlike email spam, whereby the
sender must have an opt-in, opt-out feature so as not to be labelled
a spammer and banned by ISP's.
It's The Fax does have an opt-out feature. At the bottom
of each fax is a barely legible phone number to call to talk to
a voicemail response to take you off the list. What they do is take
you ONLY off the list of the particular solicitation, ie: "Joe's
Carpet Cleaning".
They do NOT take you off their master list. How do I know this?
Because a week after you opt off the "Joe's Carpet Cleaner"
list, you get faxes for dozens of other businesses.This is not only
unconscionable, but also just plain bad business.
Here are the facts about FAX broadcasting. IF and only IF you have
a demographically targeted list, you may get some results. However,
if you pay "It's The Fax" to shotgun anyone and everyone,
all you end up doing is pissing people like me off. And I make a
point of calling each and every one of them and telling them I will
never do business with them because they use unsolicited fax broadcasting.
In my opinion, "It's The Fax" is ripping off those who
purchase their services and is doing them also the disservice of
alienating those businesses from potential customers who can be
reached in other ways.
You can phone til you're blue in the face, and "It's The Fax"
will NOT delete your email from their master list. Telus will do
nothing about them. The Better Business Bureau (if you can get through
to them) will do nothing about them.
Their website does not publish the name of the owner or any of the
employees nor its address.
The Bottom Line:
If you are an advertiser, think twice before you do unsolicited fax
broadcasting, and if you do, don't use "It's The Fax." If
you are one who receives faxes from them, call Telus, call, the BBB,
call "It's The Fax" and most importantly, call the company
advertising on the fax and tell them how you feel.
IF you have the same problem with this as I do, feel free to email:
Straight Forward
and we'll add your comments on this page. Feel free to write, email
or phone Its The Fax as well.
"It's The Fax"
Mr. Ryan Galovich
Tel: 604-594-9836
sales@itsthefax.com
www.itsthefax.com/
Just my opinion,
Courtney Smith
Received June
9, 2006
Hi Courtney,
I don't know how old your web posting is regarding the nefarious
business practices of "It's the Fax", but I've just written a cease
and desist email to them advising that any and all legal options
available to me would be employed in the event I am not removed
from their master list.
Though I don't expect they'll pay heed to the request, I will wait
and see what happens. You're right that there's seemingly no direct
contact information about them or the founders. A WHOIS look-up
of the website, however, shows the following information:
Registrant:
Its The Fax Ltd.
8013 Modesto Drive
Delta, BC
V4C 4A9
CA
|
Received Dec.
22, 2007
Further to your
page on these scum ....
The registered name is:
It's the Fax Ltd. Mr. Ryan Galovich
8013 Modesto Drive
Delta, BC V4C 4A9
Tel: 604 657 8509
Fax: 604 608 3254
ryan@itsthefax.com
The latest "remove" number is to fax the spam to 778 217 0542 and
include the number to be ignored .... ah, "removed". Sounds nice
except that there is no answer ....
Most faxspam I receive is advertising Rush Entertainment, a paintball
outfit which hides behind:
Al
rushentertainment@hotmail.com
604 808 2321
No stated address other than Vancouver, BC
Evidently they have game venues in North Vancouver, Tsawwassen,
Chilliwack, Surrey, Fort Langley and Nanaimo.
Previous calls to Rush Ent. have been met with an "I don't give
a shit" attitude.
Regards,
Gord Swanson (another PO'd fax recipient)
|
